CANCELLATION AND RETURN POLICY Cancellation AND RETURN POLICY

Cancellation Policy
Scratch-off before shipment (Only legitimate on requests' place and conveyance in India):
In the event that the request or the item(s) that you need to drop have not been delivered at this point, you can keep in touch with our client assistance group on samysspices@gmail.com or call us on +91 7395979597 (Monday to Friday, 11AM to 10PM and Sat and Sunday, 11AM to 12PM)
In such cases, the request will be dropped, and the cash will be discounted to you inside 24-48 business hours after the retraction demand is appropriately handled by us.
How might I get discounted for the dropped requests and what amount of time will this cycle require?
In the event of abrogation before shipment, we process the discount inside 24-48 business hours in the wake of getting the crossing out demand.
In the event of abrogation once the shipment has effectively been dispatched or then again in case it is being returned, we process the discount once the items have been gotten and confirmed at our stockroom.
•       For installments done through credit/charge cards or net banking ,the discount will be handled to a similar record from which the installment was made inside 24-48 business long stretches of us getting the items back. It might take 2-3 extra work days for the sum to reflect in your record.
•       For money down exchanges, we will start a bank move against the discount sum against the charging subtleties shared by you. This interaction will be finished inside 24-48 business long periods of us getting the items back and your bank subtleties on email. It will take an extra 2-3 work days for the sum to reflect in your record.
•       Likewise, we additionally give the issue free choice of discount through SAMY’S SPICES coupons, which can be utilized during future buys.
Imagine a scenario in which I utilized rebate vouchers or reliability focuses during season of installment and I need to drop my request.
Rebate vouchers are planned for one-time utilize just and will be treated as utilized regardless of whether you drop the request.
Assuming you had recovered steadfastness focuses for a request, a similar will be attributed back to your record on account of a scratch-off.
Returns, Replacements and Refunds
How would I return a thing bought on SAMY’S SPICES?
Indian Orders:
SAMY’S SPICES offers its clients an 'Simple merchandise exchange', wherein you can raise a return/trade solicitation of an item inside 15 days of its conveyance. We additionally acknowledge halfway returns wherein you can raise a return demand for one or all items in you request.
•       Stage 1: Contact our Customer Support group through email (samysspices@gmail.com) inside 15 work long periods of getting the request.
•       Stage 2: Provide us with your request ID subtleties and your solicitation to return/supplant/discount your request. Benevolently email a picture of the item and the receipt for our reference.
•       Stage 3: We will get the items inside 2-4 work days. We will start the discount or substitution process provided that the items are gotten by us in their unique bundling with their seals, marks and standardized tags unblemished.
Global Orders:
Items must be qualified for returns in the event that the items got by the client are considered to have been gotten in a harmed/inadequate state or are terminated or an inaccurate item has been conveyed. Such items must be returned in their unique bundling, in an unused and fixed condition. [Opened or utilized items won't be acknowledged as returns.]
Assuming a return is acknowledged, SAMY’S SPICES will supplant or discount the invoiced rupee an incentive for, the harmed/flawed/terminated/wrong item. Regardless, the extra traditions sum paid by the client to get the item will be repaid to the client as a discount coupon, that can be applied to the client's next request with SAMY’S SPICES, dependent upon the client giving a duplicate of the traditions receipt.
Note: If it is an instance of substitution, it is dependent upon the accessibility of stock. In situations when a substitution may not be free, we will discount you everything. Sympathetically allude to the following inquiry for rejections to discounts.
Which are the things that can't be returned/traded?
Returns won't be acknowledged under the accompanying conditions:
•       Item is harmed because of abuse/abuse
•       Returned without unique bundling including, sticker prices, marks, unique pressing, gifts and different extras or on the other hand assuming unique bundling is harmed
•       Chronic Number is altered.
•       Inadequate items that are not covered under Seller/Manufacturer's guarantee
•       Item is utilized or adjusted
•       In case demand is started following 15 work long stretches of request conveyance
•       Free item given by brand
Classifications not qualified for Return:
•       Redone Samy’s Spices (eg: Biryani, Chicken Tikka, Chilly Chicken) can't be returned since they are accessible during select advancements and requested on request
•       Individual consideration apparatuses can't be returned because of cleanliness issues
If it's not too much trouble, note: For specific advertising efforts or super deal periods, unique return/trade/discount rules might apply. Data in regards to this is noticeable on the advancement standard. For any explanation, if it's not too much trouble, go ahead and contact our client care.
I have gotten a harmed or damaged thing/wrong item in my request, how could I continue?
Our shipments go through thorough quality check processes before they leave our stockroom. Anyway in the uncommon case that your item is harmed during shipment or travel, you can demand for a substitution or dropping and discount.
In the event that you have gotten a thing in a harmed/faulty condition or have been sent an off-base item, you can follow a couple of straightforward strides to start your return/discount inside 15 days of getting the request:
•       Stage 1: Contact our Customer Support group by means of email (samysspices@gmail.com) inside 15 work long periods of getting the request.
•       Stage 2: Provide us with your request ID subtleties and your solicitation to return/supplant/discount the inadequate/wrong things in your request. Sympathetically share a picture of the item and the receipt for our reference.
•       Stage 3: We will get the items inside 2-4 work days. We will start the discount or substitution process provided that the items are gotten by us in their unique bundling with their seals, names and scanner tags unblemished.
Note: If it is an instance of substitution, it is dependent upon the accessibility of stock. On the off chance that that a substitution may not be accessible, we will discount you everything.
Do I need to return the unconditional present when I return an item?
Indeed. The unconditional present is incorporated as a piece of the thing request and should be returned alongside the initially conveyed item.
Would i be able to return part of my request?
Indeed. A return can be made at thing level and assuming that you have requested numerous things, you can start a return/substitution/discount for any singular thing. Nonetheless, any item being returned should be returned in full including all parts just as any free gifts or items which showed up with it.
How might I get discounted for the returned requests and what amount of time will this cycle require?
If there should arise an occurrence of a return/substitution/discount, we process the discount once the items have been gotten and checked at our distribution center.
•       For installments done through credit/check cards or net banking ,the discount will be handled to a similar record from which the installment was made inside 24-48 business long periods of us getting the items back. It might take 2-3 extra work days for the sum to reflect in your record.
•       For money down exchanges,we will start a bank move against the discount sum against the charging subtleties shared by you. This cycle will be finished inside 24-48 business long periods of us getting the items back and your bank subtleties on email. It will take an extra 2-3 work days for the sum to reflect in your record.
•       What's more, we additionally give the problem free choice of discount through SAMY’S SPICES coupons, which can be utilized during future buys.